CreatorLink Terms of Service

Effective date: July 14, 2026 Last updated: July 14, 2026

Welcome to CreatorLink. These Terms of Service ("Terms") are a binding agreement between you and HLB VENTURES LLC, an Ohio limited liability company ("CreatorLink," "we," "us," or "our"), governing your use of the CreatorLink mobile application and related services (the "Service").

PLEASE READ THESE TERMS CAREFULLY. SECTION 16 CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND CREATORLINK ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 16.5.

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service (or older if the laws of your country require a higher minimum age for our processing of your data). By using the Service you represent that you meet the applicable minimum age and that any registration information you provide, including your date of birth, is accurate.

If you are under 18, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf and consents to your use of the Service. Certain features — including brand campaigns, deals, and paid partnerships — may involve commercial arrangements; if you are a minor, you are responsible for complying with laws that govern minors entering commercial arrangements in your jurisdiction.

If you use the Service on behalf of a company (for example, a brand account), you represent that you are authorized to bind that company to these Terms, and "you" includes that company.

2. Accounts and Account Types

CreatorLink offers three account types — Creator, Brand, and Personal — with different features. You agree to:

You are responsible for all activity under your account. Switching account types may reset your profile and remove your existing content, as disclosed in the app at the time of switching.

3. Your Content

3.1 Ownership

You retain ownership of the content you create and post on the Service — posts, stories, drops, comments, messages, photos, videos, media kits, and profile materials ("User Content").

3.2 License to us

By posting User Content, you grant CreatorLink a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt (e.g., transcode or resize), publish, display, and distribute that content for the purposes of operating, promoting, and improving the Service. This license ends when you delete the content or your account, except (a) where your content has been shared with others (such as messages you sent, or content re-shared by other users) and they have not deleted it, (b) for content retained in backups for a limited period, and (c) where retention is required for legal, safety, or enforcement purposes.

3.3 Your responsibilities

You represent that you own or have the necessary rights to the User Content you post, and that it does not infringe anyone's intellectual property, privacy, or publicity rights. You are solely responsible for your User Content.

3.4 Feedback

If you send us suggestions or feedback, we may use them without obligation to you.

4. Acceptable Use and Community Standards

You agree not to post, share, or send content that:

You further agree not to:

Moderation. We use a combination of automated systems (including AI-based text screening, malware scanning of uploads, and link-safety checks) and human review of user reports to enforce these standards. We may remove content, restrict features, or suspend or terminate accounts that violate these Terms, at our discretion and without prior notice. You can report content or users in the app and block users you don't want to interact with.

5. Creator–Brand Deals and Campaigns

CreatorLink helps creators and brands find each other, communicate, and record the terms of collaborations ("Deals"). Important:

5.1 We are a platform, not a party

CreatorLink is not a party to any Deal, campaign, or other arrangement between users. We do not act as an agent, broker, employer, escrow, or guarantor for either side. Deal cards and rate information in the app are informational records of what the parties agreed to — they are not contracts drafted, reviewed, or enforced by CreatorLink.

5.2 Payments are off-platform

CreatorLink does not process, hold, or transfer payments between users. Any payment for a Deal occurs outside the Service, directly between the brand and the creator, using whatever method they choose. We are not responsible for non-payment, chargebacks, payment disputes, the quality or delivery of any deliverables, or any other aspect of a Deal's performance. You transact with other users at your own risk and are encouraged to use written agreements and reputable payment methods.

5.3 Your legal obligations

You are solely responsible for complying with all laws that apply to your Deals, including:

5.4 CreatorScore and metrics

The Service may display reputation and performance signals, including a "CreatorScore" computed from factors such as deal follow-through, responsiveness, account age, verified social links, and moderation history. These signals are provided as-is, for informational purposes only. We do not guarantee their accuracy and they are not an endorsement, credit assessment, or guarantee of any user's reliability or performance.

6. Premium Subscription

CreatorLink offers an optional auto-renewing monthly subscription ("CreatorLink Premium") that unlocks additional features, such as higher campaign limits.

7. Advertising

The Service is supported in part by advertising served by third parties (including Google AdMob). Ads may appear in feeds and other surfaces. We do not endorse advertised products, and your interactions with advertisers are solely between you and them. Ad personalization controls are described in our Privacy Policy.

8. Intellectual Property; DMCA

The Service — including its software, design, logos, and branding — is owned by HLB VENTURES LLC or its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app for its intended purpose. "CreatorLink" and associated logos may not be used without our prior written permission.

Copyright complaints (DMCA). If you believe content on the Service infringes your copyright, send a notice to support@creatorlink.app with the subject "DMCA Notice" including: (1) identification of the copyrighted work; (2) identification and location (link) of the infringing material; (3) your contact information; (4) a statement of good-faith belief that the use is unauthorized; (5) a statement, under penalty of perjury, that the notice is accurate and you are the owner or authorized to act for the owner; and (6) your physical or electronic signature. We will remove infringing content and may terminate repeat infringers' accounts. Counter-notices may be sent to the same address.

9. Privacy

Our collection and use of personal information is described in the Privacy Policy. Note in particular that direct messages are encrypted at rest but are not end-to-end encrypted, and content you post or send may be screened by automated moderation systems.

10. Termination

You may stop using the Service and delete your account at any time in Settings. We may suspend or terminate your access, or remove your content, at any time if we reasonably believe you have violated these Terms, created risk or legal exposure for us or other users, or where required by law. Where appropriate, we will give you notice.

Upon termination: your license to use the Service ends; Sections 3.2 (to the extent stated), 5, 8, and 11–17 survive; and data handling follows our Privacy Policy. Termination does not entitle you to any refund of subscription fees (see Section 6 for Apple's refund process).

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT CONTENT (INCLUDING OTHER USERS' PROFILES, METRICS, RATES, OR CREATORSCORE) IS ACCURATE; OR THAT ANY DEAL, CAMPAIGN, OR COLLABORATION WILL BE PERFORMED OR PAID. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HLB VENTURES LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR ANY DEAL OR INTERACTION WITH OTHER USERS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US (THROUGH APPLE) IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

13. Indemnification

You agree to indemnify and hold harmless HLB VENTURES LLC and its officers, members, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your User Content; (b) your Deals, campaigns, or other dealings with other users, including failure to make required advertising disclosures; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

14. Apple App Store Terms

Because the app is distributed through Apple's App Store: these Terms are between you and HLB VENTURES LLC only, not Apple; Apple has no obligation to provide maintenance or support for the app; in the event the app fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any), and to the maximum extent permitted by law Apple has no other warranty obligation; Apple is not responsible for addressing any claims relating to the app, including product liability, regulatory, or IP claims; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a US government embargo and are not on any US government restricted-party list.

15. Changes to the Service and These Terms

We may modify, add, or remove features of the Service at any time. We may also update these Terms; if we make material changes, we will notify you through the app or by email before they take effect. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree to updated Terms, stop using the Service and delete your account.

16. Governing Law; Arbitration; Class Action Waiver

16.1 Governing law

These Terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-laws principles, except that the Federal Arbitration Act governs Section 16.

16.2 Informal resolution first

Before filing a claim, you agree to contact us at support@creatorlink.app with a written description of the dispute and give us 30 days to try to resolve it informally.

16.3 Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, in the county where you reside or remotely (by video or documents-only), at your choice. Judgment on the award may be entered in any court of competent jurisdiction. AAA fees will be allocated per the AAA Consumer Rules; if your claim is for less than $10,000 and is not frivolous, we will pay arbitration fees beyond the equivalent of a court filing fee.

Exceptions: Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive relief in court for infringement or misuse of intellectual-property rights or unauthorized access to the Service.

16.4 Class action waiver

YOU AND CREATORLINK EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Claims may be brought only in an individual capacity. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court.

16.5 Your right to opt out

You may opt out of this arbitration agreement by emailing support@creatorlink.app with the subject "Arbitration Opt-Out," your name, and the email associated with your account, within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.

16.6 Venue for non-arbitrable claims

Any claim not subject to arbitration shall be brought exclusively in the state or federal courts located in Ohio, and you consent to their jurisdiction, except where prohibited by consumer-protection law in your place of residence.

17. General